Why choose us
Why Homeowners Trust OzWide PlumbAssist
Australia-Wide Service
Wherever you are in Australia, we’re just a call away. No travel fees, no delays.
Experienced Licensed Plumbers
Advice from fully licensed, experienced plumbing professionals you can trust.
Honest, Unbiased Advice
We don’t do the work, so our advice is always in your best interest — not ours.
Fast Same-Day Bookings
Same-day and next-day consultations available. Get answers when you need them most.
Save Money on Call-Outs
Avoid unnecessary call-out fees. Know exactly what’s wrong before a plumber arrives.
How it works
Get Expert Plumbing Advice in 3 Simple Steps
01
Book Online
Choose a time that suits you and book online in minutes.
02
Talk to a Plumber
Connect via phone or video call with an experienced plumber.
03
Fix It with Confidence
Walk away with a diagnosis, your options, and next steps.
Our services
What Can We Help You With?
Plumbing Troubleshooting
Describe your issue and get a professional diagnosis without the call-out fee.
Leak Diagnosis
Find out what’s leaking, why, and what it’ll take to fix it before you call a plumber.
Hot Water Advice
No hot water? Advice on hot water systems, repairs, and replacement options.
Blocked Drains
DIY tips or professional advice for blocked drains, including when to escalate.
Quote Reviews
Get a second opinion on a tradie’s quote before you sign. Know if the price and scope of work are fair.
DIY Guidance
Step-by-step guidance on what you can legally and safely do yourself — and when you really do need a plumber.
Emergency Advice
Burst pipe? Flooding? Get immediate calm advice on what to do right now to minimise damage while help’s on the way.
Renovation Planning
Planning a bathroom or kitchen reno? Get expert advice on what’s involved, what to budget for, and what questions to ask your plumber.
More Services Coming Soon
We’re constantly expanding our service offering. Get in touch if you have a plumbing question we haven’t covered yet.
Frequently Asked Questions
Got questions? We’ve got straight answers.
Is this a real licensed plumber?
Yes. All advice is provided by qualified, licensed Australian plumbers with years of hands-on experience.
Can you actually fix my problem remotely?
We can’t turn a wrench through a screen, but we can diagnose the issue, explain your options, review quotes, and guide you through safe DIY steps — which often saves you hundreds of dollars.
How do I book a consultation?
Simply click the Book a Consultation button, choose a time that suits you, and we’ll call or video-call you at the scheduled time. No waiting rooms. No travel.
What if my problem is an emergency?
We offer emergency advice sessions. Call or book online and we’ll prioritise getting you connected with an expert as quickly as possible.
How much does a consultation cost?
Our consultations are priced to be far more affordable than a callout fee. Visit our Pricing page for current rates and session options.
What areas of Australia do you service?
All of them. We’re 100% online, so we can help homeowners anywhere in Australia — metro, regional, or remote.
Ready to Get Expert Plumbing Advice?
Skip the guesswork. Talk to a licensed Australian plumber today — by phone or video, from anywhere in Australia.
Fast bookings · No callout fees · Australia-wide
What Our Customers Say
Real Australians. Real plumbing problems. Real relief.
★★★★★
“I was quoted $2,400 to replace my hot water system. After a 20-minute video call with OzWide PlumbAssist, I understood exactly what was wrong — and got it fixed for $340. Worth every cent.”
— Sarah M., Townsville QLD
★★★★★
“Our drain had been slow for weeks. The plumber wanted to jet-blast the whole system for $600. OzWide helped me realise it was a simple blockage I could clear myself. Saved a fortune.”
— James T., Ballarat VIC
★★★★★
“Pipe burst on a Sunday night. I was panicking. Called OzWide and within minutes I knew exactly what to turn off and what to do. Calm, professional, and genuinely helpful.”
— Priya K., Sydney NSW
OzWide PlumbAssist 